Tricare how you annoy me! Don't get me wrong I'm thankful you are free and for the most part a pretty good insurance but you are a pain to deal with
When the hubs and I first were married I kept my govt insurance which I paid for. When we moved to NC and I got my job I need to enroll in tricare since my job didn't provide insurance. When I enrolled since there was an influx of beneficiaries, I got pushed to a clinic off post since I lived off post.
A few weeks ago I had to go to my off post primary care manager for a referral. Since there were some concerns I had to have some tests done before the referral was made. Once the tests came back ok the referral was put in the system
This past weekend I got my paperwork saying the referral had been approved and I was being referred to the clinic and main hospital on post. Perfect! I called to make my first apt only to be told that my PcM put in the referral for the wrong thing. So I couldn't make an apt. And my PcM when I called said it had been done correctly. My mom who is a nurse back home told me to call and demand to speak to the director of the clinic. My PCM is only a PA and my
Mom said every PA has to have a dr above them. So I called and the director reviewed my charts and saw where my referral was wrong. He promised to change it. That was Tuesday. It still hasn't been changed. I've spent every day on the phone with my PcM, tricares local office here in town and Healthnet. I keep getting told three different things and no one will give me a dr. It's getting to the point where I need to see a dr and soon and I'm not able to. I'm so frustrated. Again this morning tricare had no updated referral even though yesterday my PcM said she corrected it and submitted a new one. I am at a loss. It should not be this hard to see a dr. Especially when its medically necessary. If nothing is changed by tomorrow I told the hubs he better step up to the plate and do something about it as my sponser. He deploys soon and this needs to get taken care of now. Any advice on dealing with tricare?
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